We are committed to protecting your privacy and ensuring the secure and responsible use of your personal data. This policy applies to all website visitors and users, whether they are customers seeking wedding services or service providers offering their services on the platform.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: For customers: Details such as name, email address, phone number, and address.
- For service providers: In addition to personal information, we may request details about services offered, pricing, and location.
- Payment Information: Details such as credit card or bank account information for processing financial transactions. (These details are securely handled by authorized payment service providers.)
- Usage Information: Data such as IP address, browser type, pages visited, and browsing duration. This information helps improve the user experience on the website.
- Third-Party Information: If you register or log in via third-party services (e.g., Facebook or Google), we may receive some information from these platforms.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To properly display services and facilitate communication between customers and service providers.
- Account Management: For account registration, managing bookings, transactions, and notifications.
- Marketing: To send promotional offers or newsletters via email (with the option to unsubscribe anytime).
- User Experience Improvement: To analyze user behavior and provide tailored content and advertisements.
- Security and Protection: To ensure account security and prevent illegal or fraudulent activities.
3. Sharing Information with Third Parties
We respect your privacy and do not sell or share your personal information, except in the following cases:
- With Service Providers: When booking a service, we share necessary information with the selected provider (e.g., name and phone number).
- With Business Partners: Some information may be shared with payment processors, advertisers, or analytics partners to enhance website performance.
- Legal Compliance: If required by law or to protect our rights or prevent fraud.
4. Protecting Your Information
We implement technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. Encryption technologies and secure communication protocols are used to maintain confidentiality.
5. Cookies
Our website uses cookies to enhance user experience and collect usage information. Cookies allow us to personalize your experience and deliver relevant content and ads. You can disable cookies via your browser settings, but this may affect certain website functionalities.
6. Your Rights
Under applicable laws, you have the following rights concerning your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the removal of your personal data (within legal limitations).
- Opt-out: Unsubscribe from marketing communications at any time.
7. Changes to the Privacy Policy
We may update this policy periodically to reflect technological or legal developments. Significant changes will be communicated through website notifications or email. Regularly reviewing this policy is encouraged to stay informed of any updates.
8. Contact Us
If you have questions or requests related to this privacy policy or how your personal data is handled, please contact us at:
Email: B-media@bride-2be.com
Phone: 0555352415